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Product Engineer Data Science Manager

Senior PM, Conversational AI Quality & Metrics

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: Zoom
Full Time position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    Product Engineer, Data Science Manager
Job Description & How to Apply Below
A leading communication platform is seeking a Senior Product Manager for Conversational AI Evaluation to drive strategy and execution for optimizing Virtual Agent performance. This role involves collaborating across engineering, product management, and data science to develop analytics systems and improve contact center quality. The ideal candidate will have over 5 years in product management, specializing in AI products, and possess a detailed understanding of relevant performance metrics.

This position offers competitive compensation and a hybrid work model.
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Position Requirements
10+ Years work experience
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