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Supervisor, Field Operations

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: American Water Co.
Full Time position
Listed on 2026-01-12
Job specializations:
  • Management
    Operations Manager, Water Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Manages the day-to-day operations of water and/or wastewater field services in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities
  • Assist with preparing and controlling local construction, operations, and maintenance within established budget limitations.
  • Ensure local water and/or wastewater operations meet the required standards and are in compliance with regulatory targets.
  • Supervise the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
  • Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
  • Develop and direct cost-effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas.
  • Implement effective reporting processes. Provide analysis and support with information required for various reports, budgets, and business plans.
  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
  • Ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
  • Continue to reinforce the importance of developing a diverse workforce.
  • Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
  • Work collaboratively with other functional leads to mitigate business risks.
  • Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
  • Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.
Knowledge/Skills
  • Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business,
  • Knowledge of company policies and procedures and management theories, practices, and trends, expert knowledge of process and operational areas.
Experience/Education
  • 2 year or 4 year degree in operational discipline, management, or related technical discipline or equivalent.
  • 3-5 years experience in supervising operational areas and managing and meeting performance targets or equivalent experience in Field Services role
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Position Requirements
5+ Years work experience
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