Parts & Service Area Manager -Charleston/Huntington, WV
Listed on 2026-01-02
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Management
Operations Manager, Retail & Store Manager -
Retail
Retail & Store Manager
Parts & Service Area Manager - Charleston/Huntington, WV
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The Parts & Service Area Manager has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center. The Area Manager position serves as a liaison between the dealers, the Regional Business Center and FCA Corporate Headquarters and will be responsible for all areas of service and parts marketing, including retail service advertising, promotion and display;
retail/wholesale parts and accessory advertising, promotion and display. The goal is to help our dealerships improve sales, customer retention, and profits. The qualified candidate will review and analyze dealer performance, advertising, staffing, financial statements, and generally consult with dealers to maximize their overall service and parts operations. The ability to motivate and lead independent entrepreneurs to high levels of performance is critical for this position.
Qualifications
- Bachelor's degree
- 2+ years of sales, marketing, training, or automotive experience
- Willing and able to relocate, nationally
- Willing and able to travel regionally on a daily basis, with occasional overnight trips required
- Automotive experience in an automotive environment preferably with retail sales experience in dealership and service departments
- Area Manager experience, preferably both Sales and Aftersales
- Fluency in Stellantis and Mopar systems, including Dealer Connect, Field Connect, GWA, Power BI, Star Parts, iExam, Service Smarts
- Expertise in Dealer process analytics and improvement, including shop flow optimization, Customer Experience improvement tactics, Express Lane process, Parts wholesale growth initiatives, and other Dealer Retail revenue generation and optimization measures
- Ability to multi-task in a fast‑paced work environment
- Ability to create and convey persuasive presentations to dealership management
- Health & Wellbeing:
Comprehensive coverage encompassing physical, mental, emotional, and overall wellbeing of employees, including short‑ and long‑term disability. - Compensation, Savings, and Retirement:
Annual incentives, 401(k) with match, and student loan refinancing. - Time Away from Work:
Paid time includes company holidays, vacation, and float/wellbeing days. - Family Benefits: 12 weeks paid parental leave, domestic partner benefits, family building benefit, marketplace, life/disability and other insurances.
- Professional Growth:
Annual training, tuition reimbursement and discounts, business resource & intraprofessional groups. - Company Car & More:
Comprehensive company car program and vehicle discounts. Vehicle discounts include family and friends.
$80,000 to $122,800, pay will depend on several factors including experience and location of position.
Our Benefits — Designed With You In MindWe provide comprehensive health & well‑being coverage, including medical, dental, vision, and prescription drug coverage. The Employee Assistance Program offers confidential support for personal and professional challenges.
Family Building BenefitWe proudly support all paths to parenthood – including fertility and infertility treatments, adoption services, and gestational surrogacy.
Generous Paid Time OffWe believe in work‑life balance. We offer 17+ paid holidays, shut‑down from December 24th through New Years Day, vacation, float & wellbeing days, sick time, and fully paid parental leave.
Competitive Retirement Savings PlansWe help you plan for the future with employer match on contributions to your 401(k), Roth, and catch‑up plans. An employer contribution, even if you don’t contribute.
Income Protection & Insurance OptionsBenefit from employer‑provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. Supporting the needs of you and your family and ensuring peace of mind.
Company Vehicle Lease ProgramEligible employees and their immediate families can participate in the company vehicle lease program, providing access to…
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