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Strategic EdTech Customer Success Consultant

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: Cengage Group
Full Time position
Listed on 2026-10-10
Job specializations:
  • Sales
    Customer Success Management
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 67000 - 87100 USD Yearly USD 67000.00 87100.00 YEAR
Job Description & How to Apply Below

Cengage Group in the United States seeks a Customer Success Consultant to partner with customers in Mississippi and Tennessee, driving adoption of Cengage technology and delivering measurable value.

You will build strong relationships, renewals, and tailored success plans, while guiding customers with training and data-driven insights. Travel 20–30% by air and car is required for this role, with a base pay range of 67,000 to 87,100 USD plus a 35,000 USD target incentive.

This role, Strategic EdTech Customer Success Consultant at Cengage Group, could be your next career step.

All applications are reviewed carefully by our team.

The position is based in Charleston, WV, United States.

This opportunity is part of our work in Human Resources, Sales.

The advertised compensation is 67.000 - 87.000.

We aim to respond to suitable candidates as soon as possible.

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