PHARMACY/TECHNICIAN
Listed on 2026-01-01
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Entertainment & Gaming
Customer Service Rep
Job Title
PHARMACY/TECHNICIAN at Kroger Mountain View Foods
Job DescriptionProvide exceptional customer service to help people live healthier lives by treating our customers and employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, and delivering the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by offering health and wellness services and experiences consistent with state and federal laws.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
- Comply with local, state, and federal regulations; report all illegal activity, including robbery, theft, or fraud
- Comply with and reinforce all food safety, sanitation, and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
- Understand and perform ordering functions with primary and secondary wholesalers
- Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
- Maintain departmental standards, including keeping clean and organized work stations and customer waiting areas
- Count, measure and prepare specified products using company best practices
- Complete billing procedures adequately to assure best value to the customer and the company
- Answer phone and triage calls and answer inquiries as appropriate
- Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages, and company shrink guidelines
- Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss, including tendering electronic fund transactions such as Credit/Debit Cards, EBT, and Gift Cards, as well as cash and check transactions
- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
- Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement
- Understand and adhere to HIPAA regulations and the company’s policies regarding the same
- Support company health and wellness initiatives
- Put away legend orders, including Central Fill deliveries
- Ability to work cooperatively in a high‑paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform essential job functions with or without reasonable accommodation
- High School Diploma or GED
- Must be 18 years old
- Ability to handle highly confidential information
- Meets minimum state requirements to perform the functions related to the position
- Any previous comparable experience
- Any equivalent experience as a pharmacy clerk
- EPRN familiarity
Based in Indiana, Jay C merged with The Kroger Company in 1999. Today, we proudly serve Jay C customers in 22 stores throughout the state. As part of the Kroger family of companies, we take pride in bringing diverse teams together with one common purpose:
To Feed the Human Spirit.
We offer comprehensive benefits to support Associate well‑being, including:
- A wide range of healthcare coverage, including affordable comprehensive medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
- Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology, and more.
- Up to $21,000 in tuition reimbursement over your career through our industry‑leading Continuing Education program.
- Vast potential for growth through abundant training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page.
Seniority Level- Entry level
- Full‑time
- Health Care Provider
- Dairy Product Manufacturing
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