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Customer Service Rep English Customer Service

Guest Services Specialist - Front Desk

Job in Charlotte, Eaton County, Michigan, 48813, USA
Listing for: Sonesta Hotels
Full Time position
Listed on 2026-01-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading hotel chain in Charlotte, MI, is looking for a Guest Services Agent to ensure exceptional guest satisfaction at the front desk. The role involves checking in guests, managing cash transactions, and handling special requests effectively. Ideal candidates should have a high school diploma and prior customer service experience, along with strong English communication skills. This position also requires the ability to stand for long periods and lift heavy items, while providing a welcoming atmosphere at the hotel.
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