Law Office Administrator - Charlotte, NC

Law Office Administrator - Charlotte, NC

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Cordell & Cordell offers competitive compensation, exceptional health care benefits, and prioritizes work-life balance to ensure the well-being and productivity of employees. The firm focuses on family law, helping families navigate challenging times.

Law Office Administrator

Charlotte, NC

• Maintain the office calendar of attorneys and use discretion to ensure schedules are utilized efficiently.
• Answer and direct incoming calls for the office, including scheduling appointments.
• Call potential clients to reschedule consultations as needed, ensuring timely, professional, and well‑documented communication.
• Gather, organize, and enter data into Smart Advocate (our Case Management System).
• Arrange couriers and process servers as directed.
• Check email and voicemail as appropriate to assure timely responses to all inquiries.
• Order marketing materials through the Marketing team.
• Keep the office organized and maintained (including lobby area, supply room, etc.).
• Approach all clients and employees with a positive tone and genuine warmth.
• Handle sensitive client data with utmost discretion, care, and accuracy.
• Prepare and upload bank deposits; process check requests and invoices.
• Perform tasks as assigned with accuracy and promptness, meeting all agreed‑upon deadlines.

• A high school diploma or GED.
• Prior experience in a law office, medical office, or similar professional setting. Previous experience as an office administrator preferred, but not required.
• Background in administrative support or office management.
• Strong verbal and written communication skills, with a collaborative and approachable demeanor.
• A professional presence and the ability to interact confidently with clients and colleagues.
• Reliable transportation and the ability to be on‑site Monday through Friday from 8:30 AM to 5:30 PM.
• Proficiency in Microsoft Office applications, including Word, Outlook, and Excel.
• Exceptional attention to detail, multitasking ability, and organizational skills.
• A proactive mindset and willingness to go above and beyond on simple requests to make things easier for others.

As the first point of contact for our potential and existing clients, this role plays a vital part in shaping their experience with Cordell & Cordell. By keeping attorney calendars organized, managing critical communications, and ensuring consultations are promptly scheduled and rescheduled, you help create a seamless and supportive process during what is often a difficult time for families. Your attention to detail and commitment to client care directly impact our ability to serve with empathy, efficiency, and excellence.

• Medical Plans: including HDHP, PPO, HSA and FSA
• Dental, Vision, Life and AD&D, Long-Term Disability, and Short-Term Disability Insurance
• 401(k) Savings with Employer Matching
• Paid time off
• Participation in our Wellness Program and potential employer-paid health premiums.

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