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Receptionist, Administrative​/Clerical

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: H&R Block
Full Time position
Listed on 2026-01-02
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Job Description & How to Apply Below

Join to apply for the Receptionist role at H&R Block

Our Company

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong. We strive continuously to improve our business and have committed to a long‑term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth.

Typical

Day

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

It

would be even better if you also had
  • High school diploma or equivalent
  • Ability to work a flexible schedule and/or in multiple locations
  • Sales/marketing experience
What you’ll bring to the team
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best‑suited tax professional for their needs
  • Schedule clients according to their preferences
  • Help ensure all client needs are met during service both in person, over the phone, or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned
Your Expertise
  • Experience working in a fast‑paced environment
  • Previous experience in a customer service environment
  • Ability to multi‑task
  • Strong organizational and time‑management skills
  • Computer skills with Microsoft Office
Why Work for Us
  • Employee Assistance Program with Health Advocate
  • Wellbeing program, Better You
  • Neurodiversity and caregiver support available
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements:
    Medical Coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan
The Community You Will Join

We remain committed to building a connected culture where trust, care, and connections guide our work. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists and surrounded by colleagues who help each other grow and support one another.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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