Office Administrator

Job Summary

The Home Care Office Administrator is responsible for managing the daily administrative and office operations of a home care agency. This role supports caregivers, clients, and management by ensuring smooth scheduling, accurate documentation, compliance with regulations, and excellent customer service. Working hours are Monday to Thursday with Fridays as flexible days.

• Manage day‑to‑day office operations and maintain an organized, professional work environment
• Answer phones, respond to emails, and handle inquiries from clients, caregivers, and referral sources
• Maintain accurate client and employee records (paper and electronic)
• Coordinate caregiver schedules to ensure proper coverage for client care plans
• Handle call‑offs, shift changes, and last‑minute staffing needs
• Communicate schedules and changes clearly to caregivers and clients
• Assist with onboarding new caregivers
• Assist with intake paperwork and client file set‑up
• Keep client information confidential and up‑to‑date
• Help maintain compliance with state regulations, agency policies, and accreditation standards
• Follow HIPAA and confidentiality guidelines at all times

• College degree preferred
• Previous administrative or office experience

• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Basic computer skills (email, word processing, spreadsheets)
• Ability to work both independently and as part of a team
• Attention to detail, problem‑solving, and flexibility
• Time management and prioritization
• Professional and compassionate communication
• Quick learner

• Free food & snacks
• Opportunity for advancement
• Training & development

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industry: Medical Practices