Office Administrator

Benefits

• Free food & snacks
• Opportunity for advancement
• Training & development

Job Summary:

The Home Care Office Administrator is responsible for managing the daily administrative and office operations of a home care agency. This role supports caregivers, clients, and management by ensuring smooth scheduling, accurate documentation, compliance with regulations, and excellent customer service. Work schedule will be Monday to Thursday. Fridays are Flex days.

• Manage day-to-day office operations and ensure an organized, professional work environment
• Answer phones, respond to emails, and handle inquiries from clients, caregivers, and referral sources
• Maintain accurate client and employee records (paper and electronic)

• Coordinate caregiver schedules to ensure proper coverage for client care plans
• Handle call-offs, shift changes, and last-minute staffing needs
• Communicate schedules clearly to caregivers and clients
• Assist with onboarding new caregivers
• Assist with intake paperwork and client file setup
• Communicate with clients and families regarding schedules, services, and changes
• Ensure client information is kept confidential and up to date
• Help maintain compliance with state regulations, agency policies, and accreditation standards
• Follow HIPAA and confidentiality guidelines at all times

• College degree preferred
• Previous administrative or office experience

• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Basic computer skills (email, word processing, spreadsheets)
• Ability to work with others
• Attention to detail
• Problem-solving and flexibility
• Professional and compassionate communication
• Ability to work independently and as part of a team
• Time management and prioritization
• Quick Learner