Senior Office Manager

Senior Office Manager

Stanley Black & Decker (NYSE:SWK) is seeking a Senior Office Manager who will be responsible for leading day-to-day workplace operations and office services at Stanley Black & Decker's executive office in Charlotte, North Carolina. This professional will work under the direct guidance and mentorship of the Senior Executive Assistant (SEA) to the CEO. This role focuses on day-to-day administrative execution, logistical coordination, and maintaining a seamless, world-class office environment.

This position will be based at our office in Charlotte, North Carolina at 600 South Tryon Street.

Primary Accountabilities

• Own day-to-day workplace operations, site readiness, and office services for a high-visibility executive office environment
• Coordinate executive visits, leadership meetings, and other high-profile office activity with a strong focus on planning, execution, and experience
• Partner across Executive Assistants, HR, Facilities, IT, Security and Communications to deliver a seamless user experience
• Establish service standards, operating rhythms and escalation paths to support consistent execution and timely issue resolution
• Identify capacity gaps and improve the support model as the Charlotte office continues to grow
• Lead vendor coordination across workplace services, hospitality, maintenance and related office support needs
• Monitor service delivery and proactively resolve operational issues with urgency and sound judgment
• Ensure executive spaces, meeting rooms and common areas consistently reflect a polished, guest-ready standard
• Support the preparation and coordination of materials, logistics and office readiness for leadership meetings, Board-related activity, and other priority events in close collaboration with other senior leadership staff
• Coordinate conference room scheduling, meeting support and technology readiness for executive and leadership meetings
• Manage office supply, pantry and workplace inventory to ensure uninterrupted day-to-day operations
• Serve as a key point-of-contact for property management and workplace service providers
• Support a high-quality experience for executive leadership, Board of Director members and external guests through strong hospitality and attention to detail
• Provide select administrative and operational support aligned to evolving executive office priorities

Candidate Profile

The ideal candidate is a highly polished, proactive operations professional with strong experience managing office services, coordinating high-profile meetings and visits, and partnering across functions to deliver a seamless workplace experience. They bring excellent judgment, strong communication, and a service-oriented approach to running the office smoothly and professionally.

• At least seven years of experience in workplace operations, office management, facilities coordination, hospitality, employee experience or related environments
• Proven success in a high-visibility, executive-facing office environment
• Strong vendor management, logistics, service delivery and issue-resolution capability
• High judgment, discretion and strong cross-functional coordination skills
• Experience in a regional headquarters, executive office or multi-function site preferred
• Demonstrated ability to operate effectively in a fast-paced, highly confidential environment
• Strong executive presence and communication skills
• Proven ability to improve processes, establish operating rhythms and scale support in a growing office environment
• Strong proficiency with Microsoft Office 365; experience with workplace, procurement or expense systems such as SAP Ariba and Concur is a plus

The Details:

You will receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, wellness…