Business Office Representative; ASC)

• Schedule:
  
  FT, Monday thru Friday (NO WEEKENDS, HOLIDAYS OR NIGHTS)

Charlotte Outpatient Surgery Center (Charlotte, NC)

• Schedule:
  
  FT, Monday thru Friday (NO WEEKENDS, HOLIDAYS OR NIGHTS)

The Business Office Representative’s primary job responsibility includes scheduling, patient registration, receptionist, and admitting duties.

• Education:
  
  High School Diploma or GED, required. 2 Year / Associate Degree, preferred. 4 Year / Bachelors Degree, preferred.
• Experience:
  
  1 year in Medical Business Office experience, preferred.
• Additional Skills (required):
  • Computer literacy, able to do word processing and Excel spreadsheets; able to independently use office equipment such as fax, copier and scanner; sufficiently proficient in medical equipment to guide the selection and bid process. Able to operate all appropriate clinical equipment in a safe and appropriate manner. Able to perform the necessary functions on the center's computer systems. Cooperative work attitude toward co-employees, management, patients, visitors and physicians.
    
    Ability to make decisions and solve problems. Language skills adequate for high-level written, interpersonal and telephone communication in American English.
  • Ability to read and interpret documents and communicate clearly with patients, physicians, and staff.
  • Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute copay amounts based on percentages and the ability to conduct currency transactions as required.
  • Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with upset or irate patients in a calm manner.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

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