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PT Federal Study, Student Success Navigator; Cato

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Central Piedmont Community College
Part Time, Apprenticeship/Internship position
Listed on 2026-10-11
Job specializations:
  • Administrative/Clerical
    Clerical
Salary/Wage Range or Industry Benchmark: 17000 - 21000 USD Yearly USD 17000.00 21000.00 YEAR
Job Description & How to Apply Below
Position: PT Federal Work Study, Student Success Navigator (Cato)

Perform general clerical tasks to include customer service and other administrative duties in support of the department’s daily operations.

Responsibilities
  • May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.
  • May process basic data entry or maintain logs/records.
  • May direct callers to appropriate personnel.
  • May assist students with accessing their online lab activities.
  • May assists with administering assessment tests.
  • May utilize computer systems to create and proofread documents, correspondence and reports.
  • May distribute and sort mail to appropriate destinations.
  • May file and copy documents as directed.
  • Performs other duties as assigned.
  • Eligibility
    • Eligibility for Federal Work-Study Program and financial need
    • Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College
    • Satisfactory academic standing by maintaining a 2.0 GPA or higher
    • Satisfactory telephone and customer service skills
    Knowledge, Skills, Abilities and Worker Characteristics
    • Good reading, writing and communication skills
    • Ability to follow oral and written instructions
    • Ability to maintain confidential information
    • Ability to operate office equipment and utilizes office computer systems
    • Ability to work both independently and with others
    • Ability to work with individuals with diverse backgrounds
    • Demonstrate the ability to professionally, effectively and tactfully provide services to students, administration, faculty and the general public
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