Senior Office Manager

Charlotte, NC, United States

Full time

REQ
- ** The Company*
* It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World.  Join our top-notch team of more than 43,500 high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, STANLEY, CRAFTSMAN, BLACK+DECKER, and other strong brands.

** The Role*
* Stanley Black & Decker (NYSE:SWK) is seeking a Senior Office Manager who will be responsible for leading day-to-day workplace operations and office services at Stanley Black & Decker's executive office in Charlotte, North Carolina.  This professional will work under the direct guidance and mentorship of the Senior Executive Assistant (SEA) to the CEO.  This role focuses on day-to-day administrative execution, logistical coordination, and maintaining a seamless, world-class office environment.

This position will be based at our office in Charlotte, North Carolina at 600 South Tryon Street.

** Primary Accountabilities*
* + Own day-to-day workplace operations, site readiness, and office services for a high-visibility executive office environment

+ Coordinate executive visits, leadership meetings, and other high-profile office activity with a strong focus on planning, execution, and experience

+ Partner across Executive Assistants, HR, Facilities, IT, Security and Communications to deliver a seamless user experience

+ Establish service standards, operating rhythms and escalation paths to support consistent execution and timely issue resolution

+ Identify capacity gaps and improve the support model as the Charlotte office continues to grow

+ Lead vendor coordination across workplace services, hospitality, maintenance and related office support needs

+ Monitor service delivery and proactively resolve operational issues with urgency and sound judgment

+ Ensure executive spaces, meeting rooms and common areas consistently reflect a polished, guest-ready standard

+ Support the preparation and coordination of materials, logistics and office readiness for leadership meetings, Board-related activity, and other priority events in close collaboration with other senior leadership staff

+ Coordinate conference room scheduling, meeting support and technology readiness for executive and leadership meetings

+ Manage office supply, pantry and workplace inventory to ensure uninterrupted day-to-day operations

+ Serve as a key point-of-contact for property management and workplace service providers

+ Support a high-quality experience for executive leadership, Board of Director members and external guests through strong hospitality and attention to detail

+ Provide select administrative and operational support aligned to evolving executive office priorities

** Candidate Profile*
* The ideal candidate is a highly polished, proactive operations professional with strong experience managing office services, coordinating high-profile meetings and visits, and partnering across functions to deliver a seamless workplace experience.  They bring excellent judgment, strong communication, and a service-oriented approach to running the office smoothly and professionally.

+ At least seven years of experience in workplace operations, office management, facilities coordination, hospitality, employee experience or related environments

+ Proven success in a high-visibility, executive-facing office environment

+ Strong vendor management, logistics, service delivery and issue-resolution capability

+ High judgment, discretion and strong cross-functional coordination skills

+ Experience in a regional headquarters, executive office or…