Facilities coordinator

Facilities Coordinator – JLL

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Operations Coordinator will provide support to the Senior Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved. This position offers an excellent opportunity to contribute to JLL's operational excellence while developing professional skills in facilities management within a dynamic retail/office environment.

Act as a single point of contact for a client retail/office site or group of sites

Conduct daily walkthroughs to ensure clean and organized office environments

Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service

Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion

Complete room setup and take down of furniture and audio/visual equipment for meetings, training, and special events

Manage mailroom operations including mail and courier services, ensuring efficient processing and distribution

Provide reception and guest support, office supplies and equipment maintenance, landlord relations and management of building access passes

Coordinate logistics and warehouse support management activities

Maintain and propose emergency response plans including evacuation and implementation of after-hours emergency response

1 to 3 years of experience in facilities, property management, hospitality, logistics, warehouse support management or related field

Strong mailroom operations experience

Excellent communication, organization and problem solving skills

Ability to work independently with little supervision and effectively deal with stressful situations

Proficiency in a range of information technology tools and platforms

Self-motivated; confident, energetic and flexible

Knowledge of local occupational health and safety requirements

Understanding of critical facilities and vendor management for specialized services

Basic technical knowledge of property systems (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system)

Experience with finance and purchasing tasks

Proven ability to deliver exceptional quality of service

Charlotte, NC

Monday to Friday, 8:00 AM to 5:00 PM

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

On-site –Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay