Senior Credential Evaluator

General Information

Vacancy Open to

Vacancy Open to All Candidates

Employment Type

Employment Type

Permanent
- Full-time

If time-limited, note appointment end date

Hours per week 40

Months per year 12

Position Number 000705

NC Salary Grade Equivalency NC10

Classification Title Administrative Support Specialist
- Advanced

Working Title Senior Credential Evaluator

Salary Range $40,655 - $50,831

Anticipate Hiring Range $40,655 - $50,831

FLSA Status Non Exempt

Division Academic Affairs

Department

Work Unit Undergraduate Admissions

Work Schedule Monday – Friday, 8:00 am – 5:00 pm. Nights and weekends required occasionally. This position may be eligible for a telework schedule once onboarding into the position is complete and with supervisor approval.

The Senior Credential Evaluator reviews academic credentials for prospective students to determine admissibility. This position is part of a collaborative team that ensures a seamless admissions experience from application through enrollment.

Beyond credit evaluation, the Senior Credential Evaluator completes a holistic review of applicants, including reviewing applications for errors, reviewing and waiving application requirements when appropriate, troubleshooting technical issues, and GPA calculation. As a key representative of the University, they communicate complex admissions policies to students, families, and counselors, while managing critical administrative functions such as the review of applicants with specialized backgrounds.

This position will also work with Academic Credential Evaluators to ensure consistent application of the review process, conduct data quality assurance checks, and lead team training to ensure team members are up to date on the most current processes.

Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.

Note:

Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

• Comprehensive Admissions Review:
  Manage the end-to-end application lifecycle for 7, students annually. This includes performing holistic review, calculating GPAs, scoring admissions essays, and exercising full authority to recommend final admission decisions.
• Utilize advanced CRM and SIS tools (Slate, Banner) to research applicant data and troubleshoot technical issues.
• Serve as the lead in implementing academic program changes and coordinate with other units to resolve data issues.
• Audit and correct data to ensure accuracy and completeness.

• Manage the criminal background check process for new applicants, reviewing sensitive materials and determining admissibility based on established University safety policies.
• Assist in updating the Admissions Training Manual and documentation to reflect current internal procedures and software updates.
• Monitor staff productivity during high-volume periods, reassigning files as necessary to ensure departmental goals are met.
• Participate in admissions systems testing.

• Experience in higher education admissions, student services, or a related field.
• Demonstrated proficiency in higher education management systems, such as Slate and/or Banner, including data entry, query building, or troubleshooting.
• Proven ability to resolve complex or sensitive data issues or discrepancies using problem-solving skills.
• High accuracy and attention to detail in maintaining records and/or documentation.

Work Location Gage Undergraduate Admissions Center

Posting date 10/12/2026

Closing date 10/19/2026

Proposed Hire Date 11/30/2026

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
• Contact Information for References

9201 University City Blvd Charlotte, NC 28223