FAST Service Specialist

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Job Description We are seeking a professional and customer service focused FAST Service Specialist to join the Opensity team working at our client's office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.

This unique and client-facing position allows the employee to support multiple Opensity client sites in a defined geographic market.

Location:

Charlotte, NCPay: 19-22hr

Schedule:

Monday-Friday Responsibilities Mail  Services includes metering, sorting, and distributing mail and accountable packages per schedule

Copy Services includes accurately producing copy, print and scan projects per written instructions

Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner

Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed

Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance

Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.

Flexibility of a weekly work schedule to cover for absences and vacations. Will include potential schedule changes and work locations

Job Requirements High School Diploma or GED1+ work experience in a customer services field

Ability to multitask with attention to detail

Ability to resolve issues with professionalism and tact Ability to lift or move 40 lbs. or greater

Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs Ability to walk, bend, kneel, stand or sit for an extended period of time Ability to pay for own parking

Ability to commute to Cornelius. NCThe Compensation range for this role is up to $22.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance
401(k) retirement plan

Paid Time Off (PTO)#INDHPOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not…