Housing Specialist, Special Programs

About the Organization INLIVIAN's mission is to create innovative housing solutions in desirable communities for residents of diverse incomes and facilitate access to services to help them succeed.
We are an equal opportunity employer and a workforce of housing professionals committed to making INLIVIAN a premier provider of real estate services in the nation.

Description

Are you detail-oriented, people-focused, and passionate about helping others access safe, affordable housing? INLIVIAN is looking for a Housing Specialist to play a key role in supporting families through the Housing Choice Voucher Program (HCVP).

This is more than an administrative role, you'll be a trusted resource helping individuals navigate housing processes while ensuring compliance and accuracy every step of the way.

• Guide participants through recertifications, rent calculations, and housing processes
• Review and verify eligibility, income, and documentation
• Prepare and process HUD-required forms (including HUD-50058)
• Conduct participant interviews and explain program requirements clearly
• Maintain accurate records and ensure compliance with HUD regulations
• Collaborate with team members to support program success.

• Strong customer service and communication skills
• Attention to detail and ability to manage multiple tasks
• Experience in housing, social services, or administrative support
• Ability to work with diverse populations with professionalism and empathy
• Basic math and computer skills

• Opportunity to earn industry certifications (HCV, EIV, Rent Calculation, Fair Housing)
• Meaningful work that directly impacts families in your community
• A collaborative, mission-driven team environment
• Career growth in the affordable housing field

• High School Diploma or GED
• 1-3 years of relevant experience (housing or social services preferred)

Because your work matters. Every file you process, every conversation you have, and every family you assist helps create stronger, more stable communities.

Ready to make a difference? Apply today and help open doors to opportunity.

Title: Housing Specialist/Special Programs

Reports To:Housing Choice Voucher Program (HCVP) Recertification's Manager

Department/Division: Operations/ Housing Choice Voucher Program (HCVP)
FLSA Status: Non-Exempt

Position Summary

Responsible for performing assigned duties pertaining to, and in accordance with, the Agency's Housing Choice Voucher Administrative Plan and procedures and in accordance with HUD, federal, local and other applicable laws, rules, policies and procedures for targeted special programs such as Veterans Administration (VASH), Family Unification (FUP), Disaster Housing Assistance (DHAP), Family Self-Sufficiency (FSS) Program, etc. Performs a variety of tasks related to assisting in the admission and occupancy of low and extremely low-income families as appropriate within level of expertise.

The duties listed below illustrate the various types of work that may be performed. Responsibilities include, but are not limited to, the following:

• Answers inquiries concerning polices and practices associated with the application and/or re-examination processes in a courteous and professional manner or routes/directs inquiries to appropriate staff.
• Assists in coordinating background information checks of tenants to be recertified. Assists in performing final eligibility verifications.
• Contacts eligible applicants to offer available units in accordance with Agency policies and procedures and program requirements.
• Conducts home visits for elderly and disabled clients as appropriate.
• Serves as point of contact for agencies involved in the targeted special programs.
• Verifies client data in accordance with HUD's Code of Federal Regulations and the INLIVIAN Administrative Plan Housing Occupancy Plan.
• Reviews lease documents for accuracy and completeness prior to execution of leases by authorized personnel.
• Assists in accurate and timely preparation of Form HUD-50058 and Notice of New Rent Change.
• Assists in collection and review of interim transfer and re-certification information, and coordinates evaluation, verification, and calculation of information and rent for recertification and move-in.
• Explains rent calculation to tenants and assists with completion of recertification materials as assigned. Assists in preparing and sending appropriate notices of rent adjustments in…