Operations Manager, Freight Brokerage

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Manager, Operations aligned to our Carrier Procurement team in Brokerage at RXO, you'll manage all procurement functions, including developing new carrier sources, conducting bids, and selecting carriers. You will also lead other procurement managers and collaborate with customers and account managers to create procurement solutions that meet service and cost expectations. On our team, you'll have the tools and support to build a career you'll not only be proud of, but one you'll love.

• Act as the liaison between carrier operations management and RXO associates, and partner with all functions of the business
• Lead mode‑specific teams of procurement managers, including setting performance targets and continuously providing feedback regarding actual performance in comparison to targets
• Own all procurement-related activities for specific modes across multiple accounts
• Help set strategy around mode buying and leveraging; develop key initiatives, best practices, and processes within the team
• Support the growth of new customers and the expansion of existing customers
• Collaborate with Customer and Account Management teams to create solutions that meet service and cost levels
• Determine carrier rates and KPIs; analyze rates and make decisions on awards while remaining compliant with the overall sourcing strategy
• Analyze all lanes and rates to ensure equity
• Recommend cost‑saving strategies that are beneficial to our customers as well as equitable to the carriers
• Negotiate volume discounts with carriers where applicable
• Prepare bids and quotes on single and project shipments for domestic/international business; analyze job costs to ensure bids and quotes provide desirable profit margins

• At a minimum, 4 years of experience in the transportation / logistics industry
• Bachelor’s degree or equivalent related work or military experience (optional)
• 5 years of experience in carrier procurement with an emphasis on carrier rate negotiations (optional)
• In-depth knowledge of carrier operations, including FTL and LTL (optional)

In this role, you’ll be supported by a passionate team motivated by fast‑paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background – the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre‑tax accounts to help streamline eligible expenses
• Company‑paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

Ready to join our team? We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.