Program Manager

Top Skills

Position Summary

The Sr. Agile Delivery Lead/Program Manager role will be responsible for consolidating and leading the Account Opening & Activations Program, a large-scale cross‑functional initiative. The role delivers programs and projects on‑time and on‑budget using the Change Framework, integrates program/project health routines with stakeholders, reduces reporting redundancy, drives scope, sizing, and prioritization, and develops consistent execution artifacts.

• Responsible for programs/projects specific to corporate change initiatives that have significant impact on how the company does business.
• Must demonstrate strong financial acumen.
• Role may require responsibility for staff and budget.
• Serves as the primary contact for department managers on critical change initiatives.
• Communicates, influences, and negotiates vertically and horizontally to obtain or leverage necessary resources.
• Accountable for analyzing present‑state, developing alternative future‑state approaches, and facilitating implementation.
• Creates a clear, coherent approach to guide effective program/initiative set‑up, execution, and control.
• Ensures clearly defined responsibilities and accountabilities for key program/project roles.
• Integrates end‑to‑end business process knowledge into program planning and decision‑making processes.
• Develops, maintains, and reports on an overall integrated delivery plan.
• Has management experience with small to mid‑size teams.

• Agile Scrum Master

• Agile tools (Jira)

• Executive level written and verbal skills
• Ability to act as a player/coach
• Lead daily Agile sprints
• Mentor Scrum Masters & RTEs
• Detail‑oriented to ensure quality and accurate work product
• Comfortable working under defined timelines in high‑demand, fast‑paced environment
• Strong Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook)
• Experience in managing programs/projects following Agile Methodology
• Executive presence
• Management experience
• 7+ years of Program/Change Management including process improvement
• Experience as an Agile Coach (Nice to have)
• Excellent project management skills, including the ability to prioritize work and meet deadlines
• Strong business‑centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes

• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience connecting with a diverse set of clients to understand future business needs – continuous learner
• Commitment to challenging the status quo and promoting positive change
• Participates in collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in the value of diversity to reflect, connect, and meet the diverse needs of clients and employees worldwide

This is a Contract position based out of Charlotte, NC.

The pay range for this position is $70.00 – $70.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision;
Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available;
Life Insurance (Voluntary Life & AD&D for the employee and dependents);
Short and long‑term disability;
Health Spending Account (HSA);
Transportation benefits;
Employee Assistance Program;
Time Off/Leave (PTO, Vacation or Sick Leave).

This is a hybrid position in Charlotte, NC.

This position is anticipated to close on Dec 31 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.