Senior Account Manager - Solutions

Position: Senior Account Manager - People Solutions (Employee Benefits)
Description:

* Develops and maintains favorable internal and external relationships, with the end goal of providing the highest level of customer service by meeting or exceeding industry standards.

* Oversees the servicing of a designated book of business as relating to marketing, claims, and administration

* Researches an issues' root cause, implements, and resolves policy-related issues

* Recommends potential enhancements or improvements to processes, products, and/or policies

* Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance.

* Develops financial models and reports for Client and more senior staff, provides interpretation and implication of analysis, as well as recommendations

* Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans

* Engages in Client strategy meetings to manage insured expectations for upcoming term

* Develops and presents coverage plan and renewal terms to Client

* Assesses and interprets exposure information from the Client

* Analyzes quotes from carriers to determine appropriate recommendations

* Interprets and evaluates policy terms to ensure adequate coverage for Client's identified exposures

* Facilitates Client premium financing

* Participates in negotiations with carriers for new and renewal quotes

* Collaborates with senior staff in selecting new markets for submission and requesting quotes

* Reviews new business opportunity information and provides related recommendations to Unit Manager/Account Executive

* Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors

* Researches and understands industry trends and government regulations

* Mentors and trains junior-level staff

* Performs other responsibilities and duties as needed