Product Management Director - Medicare Supplement Products

Position: Product Management Director - Life Company Medicare Supplement Products
Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity Join our top-rated Life Company team with over 60 years of dedicated service to veterans and their families. Our team is comprised of highly experienced professionals deeply committed to serving the military community. Come be part of an organization dedicated to serving more members, serving them well and helping each other succeed!

We are currently seeking a Product Management Director (individual contributor) tosupport the Medicare Supplement Products with the Life Company’s Health Insurance Team. This role will formulate product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance.

Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners, managing and prioritizing deliverables in accordance with Agile principles.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on San Antonio, TX (preferred), Plano TX.;
Phoenix, AZ;
Colorado Springs, CO;
Tampa, FL. Or Charlotte, NC. Campus Relocation assistance NOT available for this position.

What you'll do:

Leverages internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.

Develop product dashboards and metrics recommendations in support of analyzing and evaluating strategic performance.

Partners with Marketing to define go-to-market and value proposition strategy of the product/feature.

Develops recommendations to launch new products and the evaluation and decision to buy/build or ally.

Acts as product SME on features and services and collaborates with business partners to provide recommendations.

Analyzes and evaluates product performance metrics to form recommendations regarding market opportunities and product enhancements.

Lead efforts to expand or change existing product features utilizing Agile methodologies to deliver innovative solutions.

Contributes to decisions regarding product pricing and profitability.

Identifies and evaluates potential providers for alliance relationships.

Provides support regarding all aspects of Product Life Cycle.

Approves and provides support in developing, editing and distributing product communications.

Coordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented and managed in compliance with all applicable laws and regulations.

Contributes to the overall strategy of the business and collaborates with alliance to develop product strategy.

Interprets performance results to inform product or sales forecast and planning.

Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with…