Principal, Partner Commercial Strategy & Scaled ; Accountant

The Global Partner Program (GPP) is unifying Intuit's partner ecosystem into one coherent growth engine. The Accountant track is the largest and most complex segment in that ecosystem, with thousands of practices ranging from solo practitioners to national firms, each with different economics, referral behavior, and appetite for Quick Books Online Accountant products. Today that segment is split across legacy programs with inconsistent benefits, onboarding, and measurement.

You will design, scale, drive adoption, and own the unified program architecture, and you'll own partner adoption, tier progression, and engagement actually move.

This is a build role at a principal-level with a high-visibility mandate: you'll own the commercial strategy for how Intuit grows and monetizes the long tail of accountant partners - and the programs that scale it. You'll operate at the intersection of Product, Business Development, Enablement, Marketing, Support, Legal, and Data - shaping decisions across all of them without owning any of them directly - and you'll be judged on the growth, adoption, and economics of that channel, not on how many work streams you touched.

A bar raising strategy here starts with a genuine, first-hand understanding of partner needs and is built to win for Intuit, win for partners, and win for the shared customer. This is a critical hire: the unified program's success rides on getting that strategy right.

Strategy & Program Design

• Define program architecture, business rules, success metrics, and governance in collaboration with cross-functional teams.
• Translate platform strategy and partner insights into concrete programmatic capabilities that scale globally.
• Develop and execute adoption strategies that drive customer growth, partner engagement, and sustained usage across all phases of the unified Partner Program rollout.
• Drive adoption, growth, and scale across the long tail of thousands of practices - improving partner sentiment and experience - through tiering, self-serve enablement, and automated benefit delivery.
• Ground every program decision in direct partner input - economics, feedback, and behavior.
• Lead the strategy, design, and operating plan for scaling complex partner-facing initiatives - commercial models, tiering and benefits, incentives, enablement, and support.

Launch Planning & Execution

• Drive end-to-end planning and rollout for new or evolving program features, partner readiness, and internal visibility, while serving as a trusted adviser for internal and external stakeholders.
• Build business requirements documentation (BRDs) and sequencing logic, drive cross-functional alignment, and plan phased rollout in partnership with technical and other stakeholders.
• Partner with Program PMs and cross-functional teams to coordinate the migration of existing Accountants and Firms into the new program structure.
• Manage phased rollout and onboarding experiences for net-new partners, ensuring alignment with benefits, systems readiness, and communications.
• Lead readiness reviews and status tracking across product, enablement, and support teams to ensure operational alignment at each stage of the rollout.

Partner Experience & Operational Development

• Own the end-to-end partner journey - onboarding, activation, benefits, support, and how it's tracked - partnering with internal tooling teams (PRM, CRM, Billing) to govern workflows that give real-time visibility and a genuinely good partner experience.
• Set the bar for partner education and engagement, working with Partner Marketing and Enablement to ship it.
• Serve as the central liaison across GTM, Ops, and Partner-facing teams to surface gaps in readiness or friction in adoption workflows. Close the loop on partner and support feedback by turning it into iteration and roadmap decisions.
• Lead operational integration for strategic program capabilities (e.g., performance tracking, point systems, benefit redemptions), and hold GTM, Ops, and partner-facing teams accountable for closing identified gaps.

Business Operations & Measurement

• Define and maintain KPIs to evaluate program effectiveness across dimensions such as partner engagement, activation, tier progression, or adoption/usage.
• Partner with Data, Analytics, and Rev Ops to align telemetry, dashboards, and reporting pipelines to business objectives.
• Synthesize metrics into actionable insights for program leadership, and influence roadmap prioritization based on partner adoption trends.
• Own the P&L for the…