Senior Business & Executive Communications Analyst - TD&O

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Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Partner with senior leaders across Technology, Data and Operations (TD&O) to support strategic reporting, performance insights, executive communications, and leadership review processes. Translate complex operational and business information into concise narratives, presentations, and recommendations that support informed decision-making. Coordinate cross-functional inputs, support governance and planning routines, and communicate priorities, progress, challenges, and strategic objectives across a broad stakeholder community. Lead and support key initiatives that enhance operational effectiveness, strengthen organizational alignment, and drive continuous improvement through technology and process innovation.

ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• 1. Leads the execution of larger technology projects, coordinating operational activities to ensure efficiency, reliability, and alignment with business objectives.
• 2. Identifies, designs, and implements process and technology improvements to enhance operational workflows within area of responsibility.
• 3. Collaborates with cross-functional teams to align business operations with technology strategies and organizational goals.
• 4. Analyses and reports on performance metrics to drive continuous operational improvements.
• 5. Executes on operational technology strategies and initiatives to support business objectives.
• 6. Integrates innovative solutions to improve business outcomes and operational effectiveness.
• 7. As applicable, drives strategic alignment and operational excellence by guiding key external partnerships and leading cost-optimization efforts that enhance financial performance and support organizational objectives.
• 8. Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• 9. Communicates operational status, risks, and improvement plans to senior stakeholders and leadership.
• 10. Provides coaching, guidance, and leadership to junior team members and supports their professional development.

Qualifications
Required Qualifications

• 1. Bachelor’s degree or equivalent education, training, and work-related experience.
• 2. Minimum of 7 years of relevant experience in business operations or related professional roles.
• 3. Strong knowledge of business processes, technology applications, and operational management.
• 4. Proficiency in standard office software (e.g., Microsoft Office).

Preferred Qualifications

• 1. Master’s degree (MBA or related advanced degree) preferred.
• 2. Experience supporting executive leadership teams through business management, strategic planning, performance management, governance, or Chief of Staff-related functions.
• 3. Demonstrated ability to synthesize complex business, operational, technology, and data insights into concise executive communications, presentations, and recommendations.
• 4. Experience developing executive scorecards, KPI reporting, performance reviews, or Board and leadership materials.
• 5. Proven ability to build strong partnerships across functions and influence stakeholders without direct authority.
• 6. Strong problem-solving, organizational, and communication skills, with the ability to manage multiple…