Strategic Customer Success Manager - Post-Sales Lead
Listed on 2026-10-13
-
Business
Customer Success Management, Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Digital Realty seeks a Customer Success Manager to lead end-to-end post-sales service for strategic customers, coordinating across Operations, Implementation Services, Sales, and Finance to protect health and ensure contractual commitments. You will act as a key customer-facing representative in a non-commission role, driving satisfaction and value.
The role emphasizes collaboration, issue resolution, and continuous improvement, with a travel expectation of ~20%.
Join us at Digital Realty as our next Strategic Customer Success Manager
- Post-Sales Lead in Charlotte, NC, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Strategic Customer Success Manager
- Post-Sales Lead role in the description above.
We appreciate your interest in this position.
Join Digital Realty and contribute to our ongoing work.
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