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Strategic CSM & Growth Leader

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Karbon
Full Time position
Listed on 2026-10-15
Job specializations:
  • Business
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 110000 USD Yearly USD 90000.00 110000.00 YEAR
Job Description & How to Apply Below

Karbon is hiring a Senior Customer Success Manager to own a portfolio of accounting firms, drive retention, and lead expansion opportunities. You’ll partner with Product, Engineering, Support, and Marketing to translate customer insights into measurable outcomes and growth.

You’ll manage renewal forecasts, build executive-ready materials, and enable internal champions with structured success plans. This role requires strategic leadership and a data-driven mindset.

Are you ready to take on the Strategic CSM & Growth Leader role at Karbon?

This role, Strategic CSM & Growth Leader at Karbon, could be your next opportunity.

We would love to welcome a new Strategic CSM & Growth Leader to our team in Charlotte, NC, United States.

For the Strategic CSM & Growth Leader position at Karbon, we are reviewing applications now.

Step into the Strategic CSM & Growth Leader role at Karbon in Charlotte, NC, United States and grow with us.

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