Sr. Lead Tech Business Systems Consultant – Infrastructure

About this role:

Wells Fargo is seeking a Sr. Lead Technology Business Systems Consultant to support our IOR organization. This role sits within the Infrastructure, Operations & Reliability (IOR) organization and will serve as a strategic execution and business systems lead supporting enterprise technology operations. The position is responsible for driving execution of organizational priorities, governance, operational performance, workforce and financial management, executive reporting, and transformation initiatives across a highly matrixed technology environment.

The role partners closely with senior technology leaders to improve service reliability, operational effectiveness, and delivery of strategic  this role, you will:

Drive execution of strategic technology initiatives and organizational priorities across Infrastructure, Operations & Reliability (IOR)
Lead large-scale, cross-functional efforts that improve operational performance, service reliability, and organizational effectiveness

Establish governance routines, performance metrics, and reporting to provide transparency into initiatives, risks, dependencies, and outcomes

Deliver data-driven insights and recommendations through analysis of operational, workforce, financial, and technology performance trends

Coordinate execution across engineering, operations, reliability, observability, service management, and support teams

Identify operational risks, process gaps, and improvement opportunities, and drive remediation through completion

Develop executive presentations, strategic communications, business reviews, and leadership materials to support decision-making

Partner across technology, risk, finance, human resources, and control functions to drive alignment and execution

Support organizational transformation initiatives, including automation, AI-enabled operations, platform modernization, and continuous improvement

Influence decisions and build consensus among senior leaders and stakeholders in complex, matrixed environments

Foster a culture of accountability, operational excellence, and continuous improvement while ensuring adherence to regulatory, risk, and control requirements

Required Qualifications 7+ years of Business Systems Data and Business Systems Design experience, or equivalent demonstrated through work experience, training, military experience, or education4+ years of experience working within or supporting an infrastructure organization3+ years of experience leading large-scale, cross-functional initiatives

Desired

Qualifications:

Experience supporting Infrastructure, Operations & Reliability (IOR), Production Services, IT Service Operations, CTO Platform, SRE, Observability, or Technology Control organizations

Knowledge of Agile, product management, portfolio governance, and technology delivery methodologies

Experience with Power BI, Tableau, Excel, SharePoint, PowerPoint, Service Now, Jira, or related technology management tools

Familiarity with technology risk, control, audit, and regulatory compliance processes

Experience driving organizational transformation, automation, AI-enabled operations, or operational excellence initiatives

Proven ability to influence, negotiate, and drive outcomes across highly matrixed organizations

Strong executive communication and stakeholder management skills​Job Expectations:

This position does not offer visa sponsorship

This position offers a hybrid work schedule

Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$ - $Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits
401(k) Plan Paid time off Disability benefits

Life insurance, critical illness insurance, and accident insurance

Parental leave

Critical caregiving leave

Discounts and savings

Commuter benefits

Tuition reimbursement

Scholarships for dependent children

Adoption reimbursement

Posting End Date:15 Oct 2026
* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual…