Client Onboarding; Merchant Services
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-19
Listing for:
Motion Recruitment
Full Time
position Listed on 2026-10-19
Job specializations:
-
Business
Business Development, Banking & Finance, Client Relationship Management
Job Description & How to Apply Below
Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Merchant Services& Client Onboarding Specialist in Charlotte, NC (hybrid).
Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially,
Contract Duration: 12
Months+ to contract to hire.
- Direct merchant services/ merchant acquiring / payments implementation experience
- Hands-on exposure to onboarding or enabling payment products(not purely back-office or advisory)
- Strong client-facing experience(this is critical vs. technical-only roles)
- Proven ability to manage multi-stakeholder environments (clients + internal teams + vendors)
- Ability to work under tight deadlines in a fast-paced environment.
- Proficiency in Microsoft Office (Excel, Word, Outlook); experience with account boarding systems a plus.
- “Merchant onboarding,” “merchant acquiring,” “payment enablement,” “card processing”
- Implementationofgateways, ACH, card payments, invoicing systems
- Experience with FIS and/or Cyber Source(3rd party WF tools only)
- Project-based work involving client integration or onboarding timelines
- High-volume client environments (enterprise or mid-market merchants)
- Strong communicator who can runclient calls confidently
- Comfortable escalating issues and coordinating across teams
- Organized, structured, and dependable (prior contractor failure tied to time management)
- Ability to translate technical/payment concepts to non-technical stakeholders
- High degree of professionalism with strong communication skills
- Detail-oriented with excellent problem-solving and process improvement skills.
- Set up merchant payment gateways & invoicing solutions
- Manage client relationships (internal + external)
- Escalate issues when needed
- Project & operations management
- Work closely with internal teams:
Treasury, Sales, Product
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