Senior Information Governance Advisor

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity As a dedicated Senior Information Governance Advisor, you will provide governance, quality, integrity and timeliness of operational data for the Association. You will establish and enforce Association data policies, standards, practices and processes according to best practices. You will monitor the use of data to ensure careful control and effective use to achieve Association objectives. You will facilitate and participate in cross-functional teams in the development of information and data governance initiatives.

You will also participate in the development of strategies, policies, principles, procedures, standards and metrics. This role is viewed as senior resource in given field or department and/or unit, and provides technical advice to lower level associates and other functional areas.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations:
San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position.

What you'll do:

Uses data management expertise within one or more data domains or standards across people, process, technologies, audit and risk in the context of the business, to drive adherence to information/data management governance activities, projects and approaches that are compliant with established policies and standards Influences business awareness of information/data governance within a specific data domain through work activities, consulting, and various communication methods within their leadership for business, technology, security, legal, risk, and compliance partners.

Supports and contributes to information governance guidelines, principles, policies and standard implementations across their data domain, teams, and key stakeholders.

Highlights recommendations around compliance to information governance solutions through design/governance reviews against internal policies, standards.

Develops information governance oversight processes and measurement approach for internal policies, standards and capabilities through audits, peer reviews, and monitoring of KRIs and KPIs.Supports development of multi-year roadmap and implementation plans for information governance initiatives.

Applies data domain knowledge to a business, channel, and their application and process to satisfy regulatory and internal requirements related to information governance and data management.

Contributes to the creation of information governance training content against established learning objectives.

Prepares and presents gap analysis, education and recommendations in various formats to all levels within their data domain and organization.

Responsible for acquiring and applying advanced knowledge of various lines of the business, channels, and their applications and processes.

Enables maturity of USAA information governance discipline best practices through participation with the Information Governance community.

Ensures risks associated with business activities are effectively identified, measured,…