CYF Case Manager

• Lead and mentor frontline teams in Children, Youth & Family Services
• Make a profound impact on young lives in a rewarding Emerald-based role
• Enjoy flexible work arrangements, Monthly RDO, and ongoing development

Kanda is looking for a hands‑on Case Manager to join our Children, Youth & Family Services team in Emerald
. This role is ideal for someone who understands regional communities, enjoys being close to practice, and wants to make a real difference for young people locally - not from behind a desk. You’ll support young people in residential care while leading and guiding a small team of residential care workers, ensuring safe, consistent, and person‑centred care.

• Support young people through direct case management and relationship-based practice
• Lead and support residential care workers through regular supervision and coaching
• Develop, review, and oversee individual care and case plans
• Work closely with Child Safety, schools, health services, and local community partners
• Complete required documentation, reporting, and compliance activities
• Step in on shift when needed to support the team and young people

• Experience working with young people in residential care, youth work, or child protection
• Confidence supporting and guiding staff (formal leadership experience welcomed, not essential)
• Sound understanding of trauma-informed and child-centred practice
• Strong communication skills and the ability to build trust with young people and stakeholders
• Relevant qualification or working towards one (Cert IV, Diploma, or higher in a related field)

• Make a genuine impact in a regional community
• Be part of a supportive, close-knit local team
• Monthly RDOs - an extra 12 days off per year
• Access to Sonder wellbeing support – 24/7
• Flexible work arrangements where possible
• Recognition programs and real career progression pathways

Reach out to Charlotte – Talent Acquisition Specialist
Email:
Phone:

Kandais committed to creating and maintaining a child safe organisation. We’re dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren’t just welcome – they’re essential to who we are and what we do.