Customer Success Team Lead - Global Accounts; Player-Coach
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-12
Listing for:
Snatch UP Jobs
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep, Bilingual -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A rapidly growing technology company is seeking a Customer Success Team Lead to manage the US Customer Success team. This role combines leadership and direct customer management, ensuring clients are onboarded effectively and derive value from the platform. You will mentor Customer Success Managers, handle escalations, and collaborate with teams to enhance customer satisfaction. Candidates should possess strong communication skills and a global mindset.
This is a full-time position suitable for individuals with a hands-on leadership style.
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