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Customer Success Mgr./ CSM Customer Service Rep Technical Support HelpDesk/Support

Customer Success Team Lead: Hands-On Coach

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Snatch UP Jobs
Full Time position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A dynamic technology firm is seeking a Customer Success Team Lead to manage their U.S. Customer Success team in Charlotte, NC. This role combines leadership with direct customer management, ensuring successful onboarding and training while handling key customer relationships. Ideal candidates will have experience in mentoring customer-facing teams and possess strong communication skills. This full-time position requires a proactive, organized individual comfortable working with global clients.
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