Director of Customer Advocacy
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-12
Listing for:
Brightspeed
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading telecommunications provider is seeking a Director of Customer Success in Charlotte, NC. This role focuses on managing customer complaints and escalations, ensuring positive customer experiences, and collaborating with cross-functional teams. The ideal candidate will have extensive experience in customer advocacy and leadership, along with exceptional communication skills. Brightspeed offers competitive compensation, comprehensive benefits, and a commitment to inclusivity and teamwork, making it an ideal workplace for talented individuals.
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