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Scale Customer Success Manager — Data-Driven, Automated Engagement

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: AvidXchange, Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    CRM System
  • IT/Tech
    CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology company based in Charlotte, NC, is seeking a Customer Success Manager to deliver impactful outcomes across a large portfolio of clients. The role requires managing a high-volume customer base and executing innovative engagement strategies using tools like Gainsight and Salesforce. Ideal candidates will have a strong analytical background, exceptional communication skills, and a passion for customer success in a SaaS environment.

The company offers competitive benefits, a culture of growth, and flexibility in the workplace.
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