Charlotte - Call Center Agent
Job in
Charlotte, Mecklenburg County, North Carolina, 28201, USA
Listed on 2026-01-16
Listing for:
American Red Cross
Full Time
position Listed on 2026-01-16
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Bilingual, Spanish Customer Service
Job Description & How to Apply Below
American Red Cross - [Call Center Representative] As a Call Center Agent at American Red Cross, you'll:
Contact blood donors by telephone using a dialer system to recruit for blood donation;
Schedule appointments while providing positive service experience to maximize donor show rates;
Follow a process and appropriate scripting for conducting a call with a donor;
Respond to or transfer inbound calls to the appropriate party.
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