Part Time Collector
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-09-27
Listing for:
The Cato Corporation
Part Time
position Listed on 2026-09-27
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
JOB SUMMARY:
Reduction of Account Receivable delinquency through effective telephone communication. Collection effort may be on a predictive dialer system and/or the assignment of accounts to specific collector queues.
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Ability to handle customers in professional manner.
- Contact delinquent customers via telephone to negotiate payments and resolve current delinquency
- Utilize and follow guidelines in accordance to the Fair Debt Collection Practice Act and the Cato Corporation /Cedar Hill National Bank Privacy Policy and the Bank Secrecy Act.
- Demonstrate initiative to contact customers by utilization of available resources.
- Support special projects and cross-functional initiatives as assigned.
EDUCATION:
High School Diplom
WORK EXPERIENCE:Customer Service and/or collection experience preferred
CERTIFICATES, LICENSES, REGISTRATIONREQUIRED:
None
KNOWLEDGE, SKILLS, AND ABILITIESREQUIRED:
- Strong verbal and written communication skills
- Customer service oriented
- Ability to work under pressure in a professional manner
Equal Opportunity Employer
Drug-free workplace
You must be at least 18 years of age to be employed by the company.
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