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Customer Experience Specialist - Service & Support

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Service Pros Installation Group, INC
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 21000 - 30000 USD Yearly USD 21000.00 30000.00 YEAR
Job Description & How to Apply Below

Service Pros Installation Group, INC is seeking a Customer Care Specialist in Charlotte, NC. The role involves handling inquiries via phone, email, and chat, documenting interactions, and updating records in SPOT to ensure customer satisfaction after installation.

Strong English communication and basic computer skills are required. The position is hourly and non-exempt, with expectations to provide excellent service and support to customers and coworkers across service areas.

Are you ready to take on the Customer Experience Specialist
- Service & Support role at Service Pros Installation Group, INC?

This is a strong role to take on the Customer Experience Specialist
- Service & Support role at Service Pros Installation Group, INC.

As a Customer Experience Specialist
- Service & Support, you will play an important part at Service Pros Installation Group, INC in Charlotte, NC, United States.

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