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Entry Level Customer Service Representative
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-09
Listing for:
Agent So Fearth
Full Time
position Listed on 2026-10-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
We are seeking a reliable and customer-focused Customer Service Representative to support client interactions, assist with inquiries, and ensure a positive customer experience.
This position is ideal for someone who enjoys working with people, solving problems, and building communication skills in a fast-paced, team-oriented environment.
Key Responsibilities- Provide accurate information about services, campaigns, and promotions
- Assist customers with requests, concerns, and basic issue resolution
- Maintain detailed and accurate records of customer interactions
- Support the team with administrative and coordination tasks
- Collaborate with marketing and operations teams to ensure smooth service delivery
- Follow company guidelines and customer service standards
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Positive attitude and problem-solving mindset
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills (email, data entry, CRM systems)
- Previous customer service experience is a plus but not required
- Competitive pay: $17 - $24 per hour (based on experience)
- Paid training provided
- Opportunities for career growth and advancement
- Supportive and team-oriented work environment
- Consistent full-time schedule
Position Requirements
Less than 1 Year
work experience
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