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Member Experience & Engagement Leader

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: YMCA of Greater Charlotte
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 23000 - 32000 USD Yearly USD 23000.00 32000.00 YEAR
Job Description & How to Apply Below

YMCA of Greater Charlotte is seeking a Member Experience Leader to provide exceptional customer service, drive membership sales, and support a positive member experience at the branch. You will manage the Access desk, process transactions in Personify, and conduct tours for prospective members.

The role requires two years of sales or customer service experience, proficiency with Microsoft Office, and the ability to learn YMCA software applications.

We would love to welcome a new Member Experience & Engagement Leader to our team in Charlotte, NC, United States.

Are you ready to take on the Member Experience & Engagement Leader role at YMCA of Greater Charlotte?

For the Member Experience & Engagement Leader position at YMCA of Greater Charlotte, we are reviewing applications now.

Step into the Member Experience & Engagement Leader role at YMCA of Greater Charlotte in Charlotte, NC, United States and grow with us.

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