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Senior Global Customer Experience Lead - Air Freight

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Maersk
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 70000 - 75000 USD Yearly USD 70000.00 75000.00 YEAR
Job Description & How to Apply Below

Maersk is seeking a Senior Customer Experience Partner in Charlotte, NC to support a global, time-sensitive customer. You will coordinate air freight, manage exceptions, and serve as the liaison between the customer, operations, and global stakeholders.

The role requires strong communication, stakeholder management, and ability to navigate a fast-paced, manual process environment. A 10% annual bonus opportunity is offered along with career growth within Maersk’s Customer Experience and Logistics

Consider building your career as a Senior Global Customer Experience Lead
- Air Freight at Maersk.

Learn more about the Senior Global Customer Experience Lead
- Air Freight role in the description above.

We appreciate your interest in this position.

Join Maersk and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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