Fraud Division Call Center Representative

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Fraud Division Call Center Representative to work at a leading financial services organization in Charlotte, NC. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Salary/Pay Rate/Compensation: $22.50 per hour

Shift: 8-hour shift between 8:00 AM and 8:00 PM EST with one day off during the week and weekend day off.

Why you should apply to be a Fraud Division Call Center Representative:

• Competitive pay rate of $22.50 per hour
• Work from the comfort of your home full time, with occasional in-person engagements for training and team activities
• Be part of a reputable and stable financial services industry leader
• Access to continuous training, development resources, and supportive leadership to help you succeed

• Handling inbound customer calls related to account activity and potential fraud
• Delivering exceptional service and prompt resolutions to customer inquiries
• Managing customer information with accuracy and confidentiality
• Authorizing sales transactions and providing clear, accurate information
• Building strong relationships with cardholders, clients, and team members

• Are located within 60 miles of Charlotte, NC
• Have 12+ months of call center experience
• Demonstrate intermediate computer skills, including navigating multiple software platforms and maintaining typing proficiency during calls
• Can create and maintain a quiet, distraction-free work environment at home
• Are comfortable working evening hours and at least one weekend day
• Have experience in banking, particularly in fraud (preferred)

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Please note:

The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

• medical
• dental
• vision
• telemedicine
• term life
• whole life
• accident insurance
• critical illness
• a legal plan
• short-term disability
• a retirement savings plan
• service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
• a transit spending account
• paid sick leave under the applicable state or local plan

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Ke…