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Global CX Lead - Customer Success & Logistics

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: A.P. Moller - Maersk
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Maersk is seeking a Senior Customer Experience Consultant to lead transformational customer service initiatives across global accounts. You will drive service excellence, manage escalations, and partner with stakeholders and suppliers to resolve complex issues.

The role requires a strong customer-centric mindset, proven KPI delivery, and comfort working in a matrix environment. Join us to elevate client experiences and shape supply-chain outcomes.

The following role is for a Global CX Lead
- Customer Success & Logistics with A.P. Moller
- Maersk.

This position is for the Global CX Lead
- Customer Success & Logistics role at A.P. Moller
- Maersk.

We are seeking a motivated Global CX Lead
- Customer Success & Logistics to join A.P. Moller
- Maersk in Charlotte, NC, United States.

Consider building your career as a Global CX Lead
- Customer Success & Logistics at A.P. Moller
- Maersk.

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