Customer Success Team Manager - FinTech & Blockchain
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Figure Technology Solutions, Inc. is seeking a Team Manager to lead a customer success team and drive outstanding service. You will coach up to 18 Associates, monitor performance against SLAs, and collaborate with HR, IT, and workforce management to resolve issues.
The role requires the ability to manage escalations, coach staff, and ensure policy adherence while maintaining a positive, data-driven culture. This is a full-time, on-site position in the United States.
The following opening is for a Customer Success Team Manager
- Fin Tech & Blockchain with Figure.
Learn more about the Customer Success Team Manager
- Fin Tech & Blockchain role in the description above.
We appreciate your interest in this position.
Join Figure and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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