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Customer Care & Retention Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Amplify North Carolina
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Amplify North Carolina in Charlotte, NC, is seeking a Customer Service Associate to support customer retention by delivering exceptional experiences and building trusted relationships. You will learn to recognize concerns, address issues promptly, and convert challenges into opportunities to strengthen loyalty.

The role emphasizes professional communication, problem-solving, and a proactive approach to enhancing satisfaction while contributing to team goals.

We have an opening for a Customer Care & Retention Specialist in Charlotte, NC, United States within Management & Operations, Sales.

This is a strong opportunity to take on the Customer Care & Retention Specialist role at Amplify North Carolina.

As a Customer Care & Retention Specialist, you will play an important part at Amplify North Carolina in Charlotte, NC, United States.

We invite applications for the Customer Care & Retention Specialist position located in Charlotte, NC, United States.

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