Office Manager Job Charlotte area,North Carolina USA,Dental / Dentistry

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Location: Seitlin Dental

We are looking for a dynamic, experienced Office Manager to join our fast-growing dental partnership network’s (“DPN”) Dental team.

Guardian Dentistry Partners’ (GDP) mission is to support our partner dentist entrepreneurs and teams in building the practices of their dreams. While Guardian brings together passionate, purpose-driven, like-minded dental entrepreneurs who share similar values, each of our partners are very different, and it’s those very differences that make us stronger in positively impacting the lives of everyone we serve across our network of practices.

Our local partnerships offer the chance to work with Partners and team members dedicated to their communities and their teams. As a member of the Guardian team, you will pursue regional business objectives with our Operations team and be a key contributor to the success of your region and of the entire GDP network.

Job Summary

The Office Manager is responsible for the results of the day-to-day operations of the Dental Practice, creating a positive experience for the patients and staff. The Office Manager provides and implements direction of job responsibilities, and daily assessment of key business indicators. The ideal candidate for this position is task-oriented, organized, and a hands-on leader of the practice. The Office Manager is the first point of contact for the Lead Dentist and the Management office.

Human Resource responsibilities include staff supervision and performance management.

Primary

Job Responsibilities

Sets an example of exemplary customer service

Responsible for the overall achievement of production and collection targets of the Dental office

Utilizes solid financial arrangement techniques to help patients overcome barriers to affording treatment

Implements office protocols and procedures to improve workflow efficiency, create a “team” environment, and ensure patient satisfaction

Ensures Doctor treatment plans are presented professionally and correctly. Continually works on Dental knowledge to improve case presentation

Communicates with patients on outstanding balances tactfully and diplomatically via phone calls and letters

Manages routine matters such as time off, schedule changes, policies, procedures, and special projects

Manages the relationship with insurance carriers

Submits payroll on time and accurately to the payroll company

Qualifications

2-3 years’ experience preferred

Bachelor’s degree preferred

Outstanding professionalism, high moral standards, and a self-motivated work ethic

Strong communication and interpersonal skills to build trusting relationships with co-workers and patients

Driven personality to strive for excellence and provide the best care for patients

Compensation & Benefits

Paid Vacation & Paid Holidays

401k Program with matching contributions

Benefits offered at 30 hours or more, including health, dental, and vision plans

Life Insurance and Disability Insurance

FLSA Status

Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability, or other legally protected statuses. Reasonable accommodations will be made for qualified individuals with disabilities unless it causes undue hardship.

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