Office Leader/Office Manager
Listed on 2026-10-09
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Dental / Dentistry
Dental Office, Dentistry / General Dentist, Healthcare Consultant
Vaya Dental is looking for more than someone who can simply manage a dental office.
We're seeking an experienced Office Leader who understands the business of dentistry, knows how to lead people, and can create an exceptional experience for both patients and the team.
What You'll OwnLead and support the day-to-day performance of the dental team
Set clear expectations and hold team members accountable
Address team concerns and interpersonal challenges professionally
Lead productive daily huddles
Partner with doctors and leadership to improve practice performance
Help create a positive, accountable, patient-centered culture
Billing, Collections & AR
Oversee accurate and timely dental claim submission
Monitor outstanding claims, denials, and follow-up
Manage AR aging and proactively address collection concerns
Help maintain collections above 98%
Identify billing issues before they become larger problems
Insurance & Patient Financials
Oversee insurance verification for PPO, HMO, and North Carolina Medicaid
Ensure benefits are verified before patient visits
Help calculate accurate patient portions and co-pays
Reduce preventable write-offs and financial surprises for patients
Scheduling, Operations & Treatment
Manage provider and team schedules strategically
Identify opportunities to reduce openings and improve utilization
Oversee supply and inventory processes
Use practice data and reporting to identify opportunities
Confidently review recommended treatment and financial options with patients
Support strong, patient-centered case acceptance
What We're Looking ForMinimum 3–5 years of dental office management/leadership experience
Strong dental billing and AR expertise
Strong understanding of dental insurance and benefits verification
Experience leading a full dental-office team
Comfortable with treatment plan presentation and financial conversations
Strong problem-solving and decision-making skills
Organized, calm under pressure, and able to prioritize competing needs
Excellent communication and patient-service skills
Open Dental proficiency strongly preferred
ScheduleMonday–Thursday | 7:45 AM–5:00 PM
Some Fridays | 7:45 AM–1:00 PM
Dental, Vision, Accident, Critical Illness, Short-Term Disability, and Voluntary Term Life Insurance.
Compensation: $22 - $26
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