Renewables Operations Center; ROC) Operator

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The Renewables Operations Center (ROC) is a 24/7/365 control room manages and monitors Duke Energy’s hydro, solar, and battery storage assets to ensure safe, efficient, and compliant operations. This role involves real-time decision-making to balance energy demands and water resource management while adhering to regulatory requirements.

• Partner with the ECCs to mitigate grid events and meet customer energy demand
• Dispatch and operate hydro generation, solar generation, and battery storage assets to meet energy demand
• Constantly monitor operational screens on all ROC fleet assets
• Work with site technicians to mitigate site alarms and workarounds
• Manage site safety and security elements of assets in alignment with established procedures and regulations
• Adjust unit controls and excitation based on unit response, system limitation, and generator voltage limits/schedule
• Make operational decisions that ensure the safety of Duke Energy facilities and the public
• Ensure accurate COA entries noting available generation for ECC dispatch and FSO modeling
• Maintain accurate Plant View operations logs
• Waterway Management
• Manage reservoirs as part of an integrated system, including periods of high inflows, which encompasses floodgate operations.
• Dispatch Hydro generating units or manipulate spillways to move water through the system
• Maintain FERC training and qualifications including participation in dam failure drills
• Evaluate dam failure and dam non-failure conditions, then implement corresponding plans up to notification of EMAs for public warnings and evacuations
• Under high water conditions, make notifications and coordinate with stakeholders
• Negotiate outage and reserve requests
• Communicate emerging unit limitations across relevant organizations
• Utilize risk informed decision making based on the criticality of the asset and grid conditions
• Maintain accuracy of publicly available information as required
• Curtail surplus Solar generation at the request of the ECC as a method of assuring grid reliability
• Adjust storage asset (battery) operational modes and/or scheduling charge/discharge cycles as required by procedure or ECC request.
• Utilize proficiency to serve as a non-shift resource for equipment, operations, and compliance questions
• Provide on-the-job training
• The ROC Operator is expected to own their development and seek information that will assist in their job-related duties.

Associate degree and 2 years of work experience. In lieu of degree 4 years of operational/generation station experience Specific Requirements:
Ability to obtain unescorted NERC access. Either a two-year technical degree and 2 years work experience; OR 4 years generation facility experience without a degree Proven competency in ROC computer applications Completed all Level2 JPMs AND successfully pass the RROC Board Evaluation within the first 12 months.

Basic Qualifications:

Associate degree and 2 years of work experience. In lieu of degree 4 years of operational/generation station experience

• Proficient with computer systems and using many software applications.
• Analytical skills, ability to quickly learn varied operational parameters at multiple plants.
• Excellent verbal and written communication skills.
• Ability to communicate with impact-possessing excellent negotiating skills.
• Excellent team building and problem-solving…