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Application Engineer

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Nearterm
Full Time position
Listed on 2025-12-16
Job specializations:
  • Engineering
Job Description & How to Apply Below

Application Engineer

Charlotte, NC, USA

Summary/Objective

The Application Engineer will be responsible for providing exceptional service to our valued clients. In this role, you will craft and recommend technical solutions to a varied industrial customer base, support outside sales, and generate complex proposals.

Essential Functions
  • Maintain and cultivate positive customer relationships
  • Develop and recommend value-added process equipment solutions for customer applications which increase their operational efficiencies, improve their operational safety, and reduce their environmental impact.
  • Prepare technical proposals with sales team.
  • Process orders, via order entry system, and manage complex projects.
  • Follow-up and expedite critical projects and orders.
  • Resolve any order problems related to delivery or paperwork issues directly with, sales team, customer and suppliers.
  • Handle all inquiries/contacts in a professional manner.
  • Work in concert with our outside sales team; funnel leads/opportunities to the sales team
  • Resolve product issues or determine product solutions over the phone or via e-mail
Competencies
  • Strong customer-service focus with a passion to exceed customer expectations
  • Ability to address concerns and communicate clearly and efficiently
  • Problem-solving and critical thinking; handle and resolve challenging problems
  • Strong organizational, communication, attention to detail, multi-tasking, and time management skills
  • Establish priorities, work independently, and proceed with objectives with minimal supervision
  • Strong mechanical aptitude
  • High energy, drive and sense of responsibility
Position Type / Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday; 8 am to 5 pm.

Preferred

Education and Experience
  • Bachelor’s Degree in Engineering preferred
  • Strong mechanical aptitude
  • Experience in customer service a plus
  • Excellent opportunity for recent engineering graduate
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