ERS Sr. Industrial DC Service Engineer-Charlotte, NC

ERS Sr. Industrial DC Service Engineer - Charlotte, NC at Electrical Reliability Services, Inc.

• Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems.
• Test and troubleshoot complex electrical systems, complex UPS/Battery systems, and all types of power metering.
• Lead large projects requiring specialized skills such as UPS acceptance tests, commissioning of larger DC systems, supervising turnkey projects, detailed power surveys, and other types of electrical consultation.
• Develop and implement new field service tests and inspections.
• Utilize AC/DC load banks, power quality recording instrumentation, and testing equipment for UPS, charger, and battery testing.
• Perform installation and start‑up services on UPS and DC/battery systems.
• Supervise a full range of complex engineering studies.
• Write complete, detailed reports promptly at project end, using a computer, and accurately process job billing.
• Perform complex analysis and evaluative tasks necessary to complete equipment labeling projects consistent with industry standards and company procedures.
• Maintain strong client relationships.
• Prepare written job proposals, estimate man‑hours and expenses, and develop scope and pricing.
• Engage in client interface and business development activities.
• Deliver technical presentations and, when required, publish articles.
• Mentor other Field Service Engineer positions, training and assisting engineers in the region.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Focus – Dedicated to meeting the expectations and requirements of internal and external customers; obtains first‑hand customer information and uses it to improve products and services; establishes and maintains effective relationships with customers and gains their trust and respect.
• Decision Quality – Makes good decisions based on a mixture of analysis, wisdom, experience, and judgment; most solutions and suggestions are correct and accurate over time; sought after by others for advice and solutions.
• Integrity and Trust – Widely trusted; presents the unvarnished truth in an appropriate and helpful manner; keeps confidences; does not blame others for personal mistakes or misrepresent themselves for personal gain.
• Listening – Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when disagreeing.
• Problem Solving – Uses rigorous logic and methods to solve difficult problems; probes all fruitful sources for answers; sees hidden problems; exhibits honest analysis; looks beyond the obvious and does not stop at first answers.
• Standing Alone – Will stand up and be counted; does not shirk personal responsibility; can be relied upon when times are tough; seeks to take charge of a problem or issue; comfortable working alone on tough assignments.

• Graduate Engineer (BSEE or BSME) and six years’ experience, OR Graduate of applicable Electrical Technical School or Military equivalent and nine years minimum similar work experience, OR High school education or equivalent and ten years minimum similar work experience.
• Strong knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA.
• Special skills in power quality surveys, generation and co‑generation start‑up (ANSI, NEC, NEMA, U.L. specifications), pilot wire and distance relaying, computer power system transient surveys, vector and phasor analogies; UPS systems, drive systems, complex control systems, medium and high voltage substation start‑up, vibration analysis.
• Strong background and experience with all types of switch gear and equipment testing through the 500 kV class.
• Thorough knowledge of electrical apparatus testing with…