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Senior System Engineer - Analysis & Improvement
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2025-12-29
Listing for:
alpitronic Americas LLC
Full Time
position Listed on 2025-12-29
Job specializations:
-
Engineering
Systems Engineer, Electronics Engineer
Job Description & How to Apply Below
YOUR RESPONSIBILITIES
- Analyze service tickets to identify potential product issues
- Study logs, connectivity problems, and software update faults
- Diagnose hardware and mechanical failures on returned units
- Classify faults by frequency, nature, and impact
- Support the R&D department in investigating quality claims and contribute to the 8
Ds process for design-related issues - Assist in root cause analysis and define interim and hardware corrective actions, from design to implementation
- Provide technical instructions to repair centers and verify the application and effectiveness of countermeasures
- Coordinate with the Data Science & Analysis team to leverage remotely available data for improvement analysis
- Contribute to the definition and validation of early failure detection algorithms and support the enhancement of diagnostic and monitoring software
- Translate findings into new product requirement
- MSc in Electronics Engineering or equivalent with proven knowledge of power electronics devices
- Solid background and professional experience in R&D or Product Quality departments, with strong understanding of design, validation, and complex organizational processes
- Skilled in problem-solving methodologies (8
Ds, Ishikawa, 5 Whys), root cause analysis, and corrective actions - Familiarity with statistics, data management, ERPs, CAD, FEM, and Office tools
- Strong analytical thinking, abstraction, and modeling skills, combined with proactiveness, autonomy, and self-motivation
- Effective communicator with negotiation skills, teamwork mindset, and empathy
- Willingness to travel nationally and internationally, with strong motivation for the role
- Fluent in English, Italian and/or German
- Innovative work environment in a young, dynamic team
- High-tech projects in the future-proof sector of e-mobility
- Opportunities for advancement in a growing company
- A wide range of further training opportunities
- Attractive bonus system and performance-related pay
- Additional company benefits
Position Requirements
10+ Years
work experience
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